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"This stay was the highlight of our trip. If you’re looking for a tourist friendly ryokan stay - this is your spot."

"Impecable rooms and service."

"This hotel is close to the station and restaurants "

"Great spa."

"Very welcoming and accommodating staff. Lovely room. Great bathrooms. Close to tourist areas. "

"Central location, easy to get to from train and bus station. Clean rooms, free coffee in the afternoon. Access to a common microwave. Spa bath and mist sauna was good. "

"Great room, friendly staff"

"良い旅でした。サービスのラーメンは美味しく、スタッフの皆さんもとても親切です。ありがとうございました。"

"We had a wonderful 4-day, 3-night stay at Ryokan Sansui and truly enjoyed every moment. The ryokan has a very traditional Japanese atmosphere—an old wooden building full of character, beautifully maintained, clean, and well cared for. It feels authentic and calming, exactly what you hope for in a classic ryokan. After skiing during the day, the indoor and outdoor onsen were incredibly relaxing. Soaking in the hot spring in the cold winter air was one of the highlights of our trip and the perfect way to unwind each evening. The ryokan is also very kid-friendly, which we really appreciated while traveling with our toddler. All the staff were exceptionally kind, patient, and welcoming, and they went out of their way to make our child feel comfortable. That warmth made a big difference for us as a family. We stayed on a half-board plan, and both breakfast and dinner were excellent, with a wide variety of beautifully prepared dishes. Over the course of our stay, we enjoyed Hida beef in different styles, including shabu-shabu, sukiyaki, and nikuyaki—each one delicious and thoughtfully presented. Overall, Ryokan Sansui offers a perfect blend of traditional charm, comfort, great food, and heartfelt hospitality. It’s an ideal place to relax, especially after outdoor activities, and we would happily return again."